Leave a great impression
Where travellers wait for their ride should give great impression on them. Being clean and accessible, having enough amenities and clean washrooms are just some of the qualities you should meet for your customers to feel comfortable waiting for their ride.
Making sure of lasting impression
by measuring customer satisfaction in-the-moment of service
Ask how they feel and experience
by providing feedback terminals to find out what are travellers expectations
Improve constantly your service
by reviewing feedback results and making a difference
XP TouchFree™ - Touchless Smiley Feedback Terminal
Collect feedback right after point of service with TouchFreeXPress™ – the world’s first and only touchless feedback kiosk. This is the game-changer feedback kiosk. Simply manage question of multiple touchpoints and locations. Change questions remotely on an e-ink to monitor your customers satisfaction.
- Completely Touchless Kiosk
- Change questions remotely from dashboard
- Switch to ABC choice and understand the “Why”
- Portable and wireless
- Works with included battery 2+ years
- Wireless built-in connection (GSM networks)
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Touchless smiley & multiple choice kiosk
XP Poll™ - Chip & QR Code
Display feedback QR Code in any digital and physical location that matter to you. With our simple and cost-effective solution using QR code and chip enabled labels, you can complement other feedback collector channels at every single touchpoint to drive better response rates, quality data, and get your customers feedback in essential moments.
- Convenient for anyone to use and share feedback QR Code feedback links are great for collecting feedback from your audience and customers
- Get feedback wherever your customers are Get actionable feedback with optimized link for all devices—mobile, desktop, and tablet
- Track, change and edit your QR Code question Editability, trackability, and changeability are key elements of QR feedback links
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QR code & chip feedback label